1. Booking & Payment
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All bookings are confirmed only after full or partial payment as required.
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User must verify all travel details, dates, and passenger information before finalizing the booking.
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Any discrepancies must be reported within 24 hours of booking.
2. Documentation
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Customers are responsible for carrying valid passports, identity proofs, visas, and permits.
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Treksaga.com is not responsible for losses due to incomplete or expired documents.
3. Travel Insurance
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We strongly recommend purchasing travel insurance.
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Insurance is not included unless specifically mentioned.
4. Itinerary Changes
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Treksaga.com reserves the right to alter itineraries due to weather, safety, or operational reasons.
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Replacement services or alternative arrangements will be provided whenever possible, but refunds may not apply.
5. Unforeseen Circumstances
Treksaga.com is not liable for delays, cancellations, or losses due to:
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Weather conditions
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Natural disasters
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Accidents
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Flight delays
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Political issues
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Government restrictions
6. Liability Limitation
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Treksaga.com acts as an agent on behalf of airlines, hotels, transport providers, and tour operators.
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We are not responsible for third-party errors, delays, or service failures.
7. User Conduct
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Clients must follow instructions from tour guides, operators, and local authorities.
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Any misconduct or violation of rules may result in termination of services without refund.
8. Acceptance of Terms
By using Treksaga.com or booking any service, you agree to abide by this Refund Policy and the Terms & Conditions.